What we can learn from consumers

A closer examination of how consumers interact with media can yield new insights for newspaper executives.

What We Can Learn From Consumers

Dale Peskin New Directions for News

Several times a week I go to a place to learn about media from people who know more about it than I do.

I go to my neighbourhood Starbucks. I order a tall, non-fat caf latte and observe the experts:

  • They browse newspapers: The New York Times, The Dallas Morning News, USA Today, two neighbourhood weeklies, an alternative weekly, and a social-style...

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