What Value Can You Place on Your Customer?

A year ago the world was over-valuing internet companies. This article asks 'Can you calculate customer values?' It says that measurement of performance is fundamental.

What Value Can You Place On Your Customer

Charles Turner BPM

Twelve months ago the world was hugely overvaluing internet companies. They had no customers, no revenue streams and no chance of ever making money. Yet someone, somewhere, started off the fatal...

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