What do customers consider important in B2B websites?

Based on prior research, we identified seven factors that customers might consider important in a business-to-business website.

What Do Customers Consider Important in B2B Websites?

Goutam ChakrabortyVishal Lala andDavid L. Warren Oklahoma State University

'In 2000, 94 percent ($990 billion) of e-commerce was B2B.'
U.S. Department of Commerce Report, March 18, 2002 ...