Wendy's International, Inc.: Good To Be Square campaign
Mark LaneOVERVIEW
Wendy's International, Inc., was the United States' third-largest burger chain in the early 2000s, and it had a reputation for high-quality food that was the envy of the industry. The public face of the Wendy's brand was company founder Dave Thomas, who, with his folksy persona and rags-to-riches success story, had become an icon inseparable from the Wendy's brand, thanks to his starring role in a 12-year advertising campaign. Thomas's death in 2002 thus left Wendy's without a clear voice or direction in its marketing, a problem...