Wendy's International, Inc.: Good To Be Square campaign

This paper describes Wendy’s attempt at an image update in 2005 following the loss of their founder who had become synonymous with the brand.

Wendy's International, Inc.: Good To Be Square campaign

Mark Lane

OVERVIEW

Wendy's International, Inc., was the United States' third-largest burger chain in the early 2000s, and it had a reputation for high-quality food that was the envy of the industry. The public face of the Wendy's brand was company founder Dave Thomas, who, with his folksy persona and rags-to-riches success story, had become an icon inseparable from the Wendy's brand, thanks to his starring role in a 12-year advertising campaign. Thomas's death in 2002 thus left Wendy's without a clear voice or direction in its marketing, a problem...

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