Web surveys versus other survey modes: a meta-analysis comparing response rates

One question that arises when discussing the usefulness of web-based surveys is whether they gain the same response rates compared to other modes of collecting survey data.
  

Web surveys versus other survey modes: a meta-analysis comparing response rates

Katja Lozar Manfreda, University of Ljubljana Michael Bosnjak, Free University of Bozen-Bolzano Jernej Berzelak, University of Ljubljana Iris Haas, University of MannheimVasja Vehovar, University of Ljubljana

INTRODUCTION

Web surveys are often discussed as a supplement, sometimes also as an alternative to traditional survey modes where response rates are tending to decline (e.g. de Leeuw & de Heer 2002; Roster et al. 2004; Evans & Mathur 2005). However, also in web surveys there is the problem of...

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