Where to listen
Timestamps
01:19 – Why did you do this research?03:08 – What do you mean by personalisation and segmentation?06:02 – Sam talks through the key arguments in the paper.09:54 – What were the findings from the case study?15:31 – The needs of a brand change as it grows. 22:54 – Brand is a way of securing future cashflows.
Further reading
Anti-personalization: The best ad for one, is the best ad for all
How generational analysis can help marketers predict future...