WARC Talks: Anti-personalisation

In this episode of the WARC Podcast, WARC’s Lena Roland talks with Samuel Brealey and Michael Taylor, founder of Vexpower, about the perils of data-driven oversegmentation.

Where to listen

Timestamps

01:19 – Why did you do this research?03:08 – What do you mean by personalisation and segmentation?06:02 – Sam talks through the key arguments in the paper.09:54 – What were the findings from the case study?15:31 – The needs of a brand change as it grows. 22:54 – Brand is a way of securing future cashflows.

Further reading

Anti-personalization: The best ad for one, is the best ad for all

How generational analysis can help marketers predict future...

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