Introduction
In December 2017, an international retailer issued the following apology on Twitter:
“We now know we were wrong to do this – we’re truly sorry and we won’t ever do it again. Thanks for telling us what you really think...
In December 2017, an international retailer issued the following apology on Twitter:
“We now know we were wrong to do this – we’re truly sorry and we won’t ever do it again. Thanks for telling us what you really think...
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