Today the average shopper in Europe owns seven loyalty cards. At one time, we probably had one or two cards for those stores we visited regularly and considered to be our retailer of choice. This concept now seems very old-fashioned at a time when three-quarters...
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We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.
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