How the beauty industry is getting personal with technology

Technology is a major driver of innovation in the beauty category, according to Tariq Kahn, VP of Customer Experience at Coty Inc., which houses international brands including Max Factor, Rimmel and Cover Girl.

At a time when the rest of the retail sector is in crisis, much of the beauty industry continues to defy gravity. Market research firm GlobalData says the UK beauty market is set to reach £26.7bn by 2022, with annual spending soaring by £73 to £847 per shopper. However, there are undeniable challenges the industry faces, and as companies are presented with the changing needs of the millennial consumer, they are naturally looking for new innovative ways to meet this demand. Tailored personal marketingand products are being heralded as the future solution, and beauty tech is seeking to...

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