How JD shored up its supply chain when facing COVID-19 in China

Ella Kidron, Yuchuan Wang, Brad Burgess

As the coronavirus takes its toll on economies and businesses across the globe, JD provided insights into how the e-commerce giant coped with the pandemic in China that other retailers and marketplaces can take notes from.

The outbreak of COVID-19 in China since January 2020 brought widespread challenges to businesses across the country. We had to face this head-on, guaranteeing regular order placement and timely delivery services across China's nearly 300 cities. The company...

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