Utilizing Rich Multimedia Methods for the Elicitation of Preferences for Radical Future Technologies
Timothy M. DevinneyAustralian Graduate School of Management, Australia
Jordan J. LouviereUniversity of Technology, Australia
Tim R. ColtmanUniversity of Wollongong, Australia
INTRODUCTION
Advances in technology have accelerated the pace of innovation and subsequently magnified the competitive importance of understanding how customers react to radical new innovations.1)Yet after 30 years of new product research managers remain frustrated by an apparent inability to predict innovation success. New product marketing techniques such as group discussions, test marketing and concept testing do not work well when applied...