Retailers should prioritize a seamless omnichannel experience across online and in-store in order to sustain shopper loyalty, according to findings from a recent consumer insights report from Kroger’s data science company 8451°.
The report surveyed 400 people...
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We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.
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Bray Leino
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