Seventy-seven percent of US consumers expect to undertake a majority of their shopping for gifts online in 2023.
This insight came from a survey of 1,000 holiday shoppers by performance marketing firm Tinuiti. More specifically, the analysis revealed that 9% of contributors predicted all of their holiday shopping would take place on digital, compared with just 6% saying brick-and-mortar stores would exclusively fulfill this purpose.
In combination, over two-thirds of consumers suggested they would pursue a mixed approach that spans both online and physical retail – including 31% of participants who anticipate the bulk of their shopping would...