The virtual home visit: identifying people insights in the virtual world

This paper describes a newly-developed research method for exploring the behavior, values and needs of people in the virtual environment.

The virtual home visit: identifying people insights in the virtual world

Nicole ReinholdPhilips Design, The Netherlands

Karma Lendup BhutiaiaPhilips Design, India

THE CHALLENGE OF RESEARCH FOR DESIGN

At Philips Design, we are not just designing solutions for physical products and services; we are also facing the challenges of designing innovative solutions for virtual environments. These can be websites and web services, virtual communities such as Second Life, interfaces between the web and various devices, content-management systems, or new digital content formats.

In order to design comprehensive solutions for the virtual environment, we not only need to understand, in-depth,...

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