The rise of the stupid network effect

This paper advocates a change in how the research industry understands the consumer. The prevailing empiricist approach to the management sciences should be abandoned and consumer markets would be better regarded as complex adaptive systems.
  

The Rise Of The Stupid Network Effect

Mark Oldridge Ogilvy London

Introduction

Advertising has not yet found its Newton.

(Lord Saatchi, The Times, February 2002)

Leaving aside the delusions of grandeur (if that's really what we are looking for), this paper suggests that we are looking in the wrong place and for the wrong thing. The purpose of this paper is to argue that it is time to reexamine the fundamental assumptions that underpin our understanding about how the consumer 'works', and in doing so will:

  • Demonstrate the shortcomings of our Newtonian assumptions
  • Show how the natural...

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