Generation is Y sharp, cynical and not impressed with the spin of marketing and PR professionals. Unlike previous generations, this one inhabits virtual communities where brand reputations are made and destroyed within the parameters of Facebook, Twitter and specialist chatrooms.
The iPod generation looks for honesty, not marketing spin
Richard Scase
Is the growing dominance of an online business culture an opportunity or a threat for the marketing and PR industries? The shift to B2B and B2C from conventional offline channels offers...