The healthcare journey: Understanding clinical experiences from the patient and caregiver perspectives

Although today's clinical healthcare domain is typically driven by technological possibilities, increasingly awareness is building that a change in focus is needed to also incorporate the experiences of those who undergo a treatment or provide it.

The healthcare journey: Understanding clinical experiences from the patient and caregiver perspectives

Lekshmy Parameswaran Philips Design's Clinical Healthcare Group, Netherlands

Laura NinoPhilips Design's Foresight, People and Trends Research Group, Netherlands...

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