Agency: The Bridge | Authors: Lesley Olejnik |
The Big Plus – Improving Scotland's literacy and numeracy
1. SETTING THE SCENE
Here's a true story. Jim couldn't read and he kept this a secret. Even his wife didn't know about it. Jim, his wife and kids were really looking forward to their first family holiday. When he paid the non-refundable deposit, the travel agent told Jim that he would be sent a letter requesting balance of payment. When that arrived, Jim was to pay the remainder. Jim thought he could rely on his usual trick of recognising the travel agent's...