the ageing population's threat to innovation
Ten new strategies
Simon SilvesterYoung & Rubicam Europe, Middle East and Africa
It has always been easier to persuade someone with no existing loyalties to try a brand than to persuade someone with entrenched loyalties for a competitor. For this reason, people entering a market for the first time have always been among marketing's primary prospects.
In Germany, for example, 72% of bank customers never change their bank. This means the only way to attract them in large numbers is to do so when they open their first account. Similarly, once a woman...