STAR News: Tuning into the consumer frequency - Insight generation through continual consumer contact
Charu Swarup, Media Content & Communications Services Pvt Ltd. and Malini Mathur, The Nielsen Company, India
This paper is a media case study on TV news channels in India. The market is very cluttered, with over 70 regional channels, commoditized undifferentiated content and low channel preference and loyalty.
Media Content & Communications Services (STAR News): Tuning into the consumer frequency – Insight generation through continual consumer contact
The 2010 Warc Prize for Ideas and Evidence was created to identify case studies that demonstrate success...