Agency: Morgan Partnership | Authors: Jonathan Wise |
Stakis Hotels: Cold Nights, Warm Beds
Setting the scene
Stakis Hotels are one of Britain's largest hotel chains with 53 hotels in their portfolio. The hotel industry is a marketer's nightmare. Like aeroplane seats, hotel rooms are perishable goods. An empty room (like an empty seat) is wasted revenue. The goal is to fill every room, every night 'occupancy' is king.The issue of occupancy is most critical in the winter months (January, February and March) when, due to seasonality, sales to leisure visitors traditionally take a dip for the...