Situation Analysis
Wendy's is the #3 quick service restaurant (QSR) burger chain in America, founded on a key point of difference in the QSR category that was as unique in 1969 as it is today: Wendy's only uses FRESH, NEVER FROZEN BEEF (unlike the behemoth category creator: McDonald's).
Not only does McDonald's outspend Wendy's, but today the average American will drive past three of its restaurants before seeing a Wendy's. That's problematic when most meal-time decisions are made impulsively, and the restaurant that is top of mind is the one nearby that gets the visit. When consumers are thinking fast...