Gong Cha Singapore: Comeback Kid of 2017

Gong Cha, a bubble tea chain, launched a successful return to the Singapore market with its social media campaign.

Campaign details

Brand: Gong Cha SingaporeAgency: Huntington Communications

Background

Taiwanese bubble tea chain Gong Cha temporarily exited Singapore in June 2017 when it did not renew their franchisee agreement, after being in the market since 2009. The brand's sudden exit and replacement of all 80 of its retail front by the previous franchisee to a 'Singapore Made' bubble tea brand sent both fans and the media into a frenzy. In the same period, six other new brands, entered with new variations featuring fresh fruit and unusual add-ons.

Gong Cha was quick to announce its promise to return...

Not a subscriber?

Schedule your live demo with our team today

WARC helps you to plan, create and deliver more effective marketing

  • Prove your case and back-up your idea

  • Get expert guidance on strategic challenges

  • Tackle current and emerging marketing themes

We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.

Insights Team
Bray Leino

You’re in good company

We work with 80% of Forbes' most valuable brands* and 80% of the world's top top-of-the-class agencies.

* Top 10 brands