Research into questionnaire design: a summary of the literature

Petra Lietz

Some consider responding to survey questions as a sophisticated cognitive process whereby respondents go through, often iterative, steps to process the information provided to them by questions and response options.

Research into questionnaire design: a summary of the literature

Petra Lietz

Australian Council for Educational Research

Introduction

Cognitive research into survey methodology starts from the premise that responding to survey questions involves many, frequently...

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