Regaining consumer trust - how healthcare providers can leverage the consumer's total experience

Alastair Bruce and Luc Rens

Understanding underlying consumer needs and drivers of trust can help build intense consumer relationships.

Regaining consumer trust – how healthcare providers can leverage the consumer's total experience

Alastair BruceGlobal Healthcare, Research International, United States

Luc RensQualitatif and Super Group®, Research International, United States...

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