Powerful insights - possibilities of ethnographic research

This paper describes how Ethnographic Research, a method providing clients and market researchers with the possibility to jump into the respondents' life and take part in particular situations and relevant actions, can overcome barriers of traditional methods.

Powerful insights – possibilities of ethnographic research

Ji-Seun YouLG Electronics, Germany

Edeltraud KaltenbachMaritz Research, Germany

INTRODUCTION

To truly understand your customers and potential customers in the relevant markets and countries ... does this sound like a dream or can it become reality? We are on the safe side in saying that it is definitely not an easy task.

BUSINESS CHALLENGE

Imagine the case when, for example, an Asian company wants to explore and pervade the foreign market Europe. It is not as easy as it may sound.

LG Electronics, one of five main manufacturers of electric appliances...

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