Consumers utilize the Buy-Online-Pickup-In-Store (BOPUS) option for convenience first and foremost, according to a reportfrom omnichannel retail insights firm 84.51° (part of Kroger’s offering). According to the survey, which collected responses from consumers...
Omnichannel shoppers use pick up in-store for ease, convenience, and cost-saving
An overview of Kroger's latest report on omnichannel shopping via 84.51°.