Cadbury 5 Star: Ok Google, eat a 5 Star

Cadbury's, a chocolate brand, launched a campaign in India to promote 5Star and connect Gen Z using a voice bot on Android phones.

Campaign details

Brand: Cadbury 5 StarLead Agency: Wavemaker IndiaRegion: APAC

Strategy

Objective

With the pandemic lockdown, the economic situation in India was grim. Chocolates, which is considered a discretionary spend in India, saw a massive drop in sales in between Mar-May'20.

With the economy stabilizing towards H2'20, chocolates category saw a resurgence. All big chocolate brands tried to make the most of this spike in consumer spending. There was a push to deliver business lost earlier in the year and take the 2020-21 sales as close as possible to initial target. This resulted in massive...

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