Microsoft: Work.Reworked

Microsoft, a technology company, supported businesses across Africa during the COVID-19 pandemic by launching research that gave them the facts and figures about the new normal.

The working world disrupted

Online searches for 'remote working' and 'working from home' hit an all-time high in March 2020. Professionals across the world were gripped by uncertainty as many of them tried to navigate the world of remote working for the first time.

Without question, loss of productivity was the biggest concern in the business space. But as the year wore on, it quickly became evident that productivity wasn't the big issue after all. Rather businesses were having to navigate a whole host of new challenges they hadn't anticipated or had time to prepare for.

One area of the...

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