Measurable Emotions: How Television Ads Really Work - Patterns of Reactions to Commercials Can Demonstrate Advertising Effectiveness.
Anca Cristina Micu and Joseph T. Plummer
Emotional responses are complex and should be measured against a variety of metrics. Five advertising research companies spanning three physiological (GSR, HRT, and facial EMG), one symbolic (ZMET), and three self-report (verbal, visual, and moment-to-moment) measures tested the effectiveness of the same four television commercials.
Measurable Emotions: How Television Ads Really Work — Patterns of Reactions to Commercials Can Demonstrate Advertising Effectiveness.
Anca Cristina Micu
Welch College of Business, Sacred Heart University
Joseph T. Plummer
Columbia Business School;...