Reporting from the ANA's annual Masters of Marketing conference, Warc's U.S. editor, Geoffrey Precourt relays presentations from McDonald's, Walmart and IBM - all of which focus on how these iconic brands came across hard times but navigated themselves out of trouble using marketing-led, customer-focused strategies.
McDonald’s, Walmart and IBM: Marketing Brings Three Icons Back from the Brink
Geoffrey PrecourtWarc
“We messed up.”
These three little words are rarely used by image-conscious brand guardians in a public forum.
But, tough times drive tough confessions. And,...