Marketing: the unappreciated workhorse

Philip Kotler

The article discusses the challenges still faced by marketing in getting acceptance. Marketing is viewed by sales forces, chief financial officers, chief manufacturing officers, chief executive offices and the public.

Marketing: the unappreciated workhorse

Philip KotlerKellogg School of Management, Northwestern University

The venerable Peter Drucker was an early fan of the new field of marketing. He struggled to explain it as a customer-centred discipline involving value...

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