DIY retail chain Lowe’s admitted mistakes were made on its supply chain transformation as consumer shopping behavior changed, which eventually fuelled a successful overhaul of how the company serves customers in an omnichannel world.
Lowe’s learns from its supply chain mistakes to serve customers better
DIY retail chain Lowe’s has learned from mistakes made on its supply chain transformation as consumer shopping behavior changed, which eventually fuelled a successful overhaul of how the company serves customers in an omnichannel world.