Les Rotisseries St-Hubert

Campaign in 1997-2000 to revitalise a restaurant brand (a BBQ rotisserie) in Quebec, Les Rôtisseries St-Hubert .
Agency: Saint-Jacques Valle Young and Rubicam, MontrealAuthor: Not credited

SUSTAINED SUCCESS SILVER

Les Rtisseries St-Hubert 

Executive Summary

When a long established and dominant retail brand sees its clientele aging and new clients staying away, it faces a daunting marketing task. Many retail brands have had to meet such a challenge (Crossover Note 1). Some, like Loblaw's, have succeeded. Others, like Marks & Spencer, have failed. And the jury is very much out for Eaton's. (Editor's Note: the case was written around the time of the Eaton's relaunch.)

For Quebec icon St-Hubert BBQ the verdict is in. The...

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