Learning from Winners: How Research Drove a New Model for the Automotive Industry

This article draws on the book Learning from Winners, a collection of essays by Dr. Raymond Pettit, senior vice president of research and standards for the Advertising Research Foundation (ARF).

Learning from Winners: How Research Drove a New Model for the Automotive Industry

Raymond PettitAdvertising Research Foundation

INTRODUCTION

As auto leasing gained favor in the early 1990s, automakers recognized a need to help dealers manage the influx of...

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