Leading Through Tough Times
Andrew Collins Ernst & Young
Leadership is never easybut at least a buoyant economy and growing markets offer some protection both against strategic misjudgements and the demoralising impact of managers who fail to lead their people well at that vital, onetoone level. In the good times, markets are a little more forgiving: the penalty for mistakes is more likely to be sales growth below forecast than a disastrous decline. Whilst in the good times you may lose good people because of the crass behaviour of managers, you can still afford to recruit replacements, blaming the...