Kentucky Fried Chicken: Kentucky Fried Crossing

QSR brand KFC opted for online gaming as a way to meet consumers in their own homes, and spark both conversation and sales in the Philippines.

Campaign details

Brand: Kentucky Fried ChickenBrand owner: Grantline Inc.Agencies: Grantline Inc., Ogilvy & Mather Philippines Inc.Market: PhilippinesSector: Restaurants & takeawaysMedia channels: Gaming & in-game advertising, Merchandise & free giftsBudget: No budget

Executive summary

This case demonstrates how passion beats promotion when 2020's restrictions could have called for default tactics – how KFC trailblazed a typical consumer experience, making its way into conversations and sales.

Quick service restaurant (QSR) brand KFC has one-third the number of stores of McDonald's and Jollibee in the Philippines. With half of...

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