Keep calm and carry on: How focusing on well-being brought new vitality to a business

This paper celebrates the role of insights in Skills Consulting Group's transformation from a non-profit organisation funded by the New Zealand government to a thriving business with a distinct voice on a globally important issue: well-being.

This paper celebrates the role of insights in an organisation's fundamental transformation, from a non-profit organisation funded by the government, to a thriving business with a distinct voice on a globally important issue: well-being.

For 30 years, Skills Consulting Group(SCG) provided qualifications and pastoral care to apprenticeships for a range of industries, funded by the government. All of this changed when a shift in government policy meant funding would dry up within three years. Determined to remain focused on workplace training and development, SCG seized the opportunity to speak to a higher purpose and forged ahead on an...

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