John Woodward on word-of-mouth

Research suggests that 99% of what is thought of as buzz, viral or word-of-mouth is worthless. What really matters is to use contagious ideas to change the conversation in an enduring way.

John Woodward on word-of-mouth

John Woodward

WHY 'CHANGING THE CONVERSATION' IS MORE IMPORTANT THAN BUZZ

Perhaps it's not surprising that an industry as narcissistic as advertising loves buzz. We love our ads to be talked about; we love to be talked about....

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