A smarter way to select respondents for surveys?
George Terhanian and John Bremer
Toluna
Introduction
Fifteen years ago, market researchers knew very little about online survey research. At the time, some were dabbling in the practice but nearly all interviews were still completed via telephone, paper and pencil or face to face. Today, researchers know much more about online research, and most interviews (specifically, those commissioned by US market research buyers) are completed online, with US spending expected to exceed $1.8 billion in 2012, or 43% of all survey research spending, and European spending expected...