International Business Machines Corporation: Subtitles campaign
Rebecca StanfelOverview
Once the largest and mightiest of technology companies, International Business Machines Corp. (IBM) fell on hard times by the early 1990s. Although it invented the personal computer, competitors reproduced IBM's breakthrough technology and sold it for less. IBM's mainframe business was challenged by cheaper rivals, and its operating system was surpassed by Microsoft's ubiquitous Windows. Compounding these problems was IBM's fragmented marketing efforts, with 40 different advertising agencies worldwide involved in promoting various products and services. The result was conflicting messages and general ineffectiveness. In 1994 IBM ended this reign of...