In 1996 Holiday Inn, then owned by the British brewing conglomerate Bass PLC but subsequently acquired by Intercontinental Hotels Group PLC (IHG), embarked on a $1 billion renovation program that forced franchises to improve their facilities or lose their association with the brand.
Intercontinental Hotels Group PLC: Holiday Inn Brand Rejuvenation campaign
Mark LaneOVERVIEW
In 1996 Holiday Inn, then owned by the British brewing conglomerate Bass PLC but subsequently acquired by Intercontinental Hotels Group PLC (IHG), embarked on a...