Integrated brand experience: New habits, new playing grounds

This article shares examples of brands that have capitalised on consumers’ new digital first habits in China and offers lessons for other countries.

Communicating value

This article is part of a series of articles from the WARC Guide to communicating value. Read more.

Introduction

COVID-19 has certainly brought disruption to the world in 2020, but as history has shown time and again, brands – and society as whole – have always managed to adapt and reinvent. This disruption is no different as it brought about a great reset, driving us to reimagine the way we work, shop, socialize, communicate, do business and most important of all, re-evaluate our values and what truly matters to us.

As consumers redefine and reassess...

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