Improving health through research with impact
Tom Holman, Peter Everett, Jonathan Lough and Melissa HattyUltraFeedback, Australia
Colin JevonsMonash University, Australia
Jim IrvingCorporate Affairs, Johnson & Johnson, Canada
INTRODUCTION
Over the past decade, many different forces have influenced the consumption of healthcare services and medical treatments. Not the least of these forces is the change in consumer or patient expectations, fuelled by information from a wide variety of sources. This information is often driven by marketers seeking to change consumer behaviour.
Different forces exist in the clinical world. While they vary by...