How Jerry is seeking to transform the US car insurance industry

Maya Yegorova & Stephen Whiteside

Jerry is a startup that is seeking to transform the customer experience across the car insurance, loan and repairs industries using smart technology and a consumer-centric strategy.

Jerry is a startup aiming to transform legacy business models and the customer experience for car insurance, loans and repairs – three industries, it believes, which often leave people frustrated and financially stretched.

Ed Chung, Jerry’s chief financial officer, supported this argument using the firm’s “2023 State of the American Driver Report”, which surveyed 1,200 drivers across the US to understand their habits, preferences and challenges.

“Nearly two-thirds of our surveyors have told us that they have decided to forego other expenses because of their car ownership expenses, including a quarter that have cut back on groceries. So we think...

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