Summary of the marketing challenge, methodology, insight discovered, creative execution and business impact.
The Hand-and-Body Lotion Category is incredibly fragmented with dozens of players duking it out for slivers of share. Lost in this scrum was Gold Bond, a 140-year-old brand with top-shelf products but bottom-shelf brand image. Gold Bond's inability to stand out from the crowd was leading to diminishing brand affinity and dwindling sales. We had to establish strong performance claims and a deeper emotional connection to change perceptions. Through research, we uncovered that Healthy Skin Seekers want skin that keeps up with them and their active lives....