This is the story of planning on the Frontline.
In this paper, you'll see how a planning team saw how a mental health crisis was unfolding amongst NHS staff during Covid 19 and how we created our own intervention to bring them hope through a free-to-use 24/7 helpline: Hopeline19.
It all started by observing a viral epidemic transform into a psychological crisis for frontline NHS staff.
Using evidence from natural and terror disasters, we found an antidote: hope. A safe and scientific lever to pull on to help build psychological resilience.
This took the form of affirmations, psychologically proven...