In 2023, we’ll see retailers allying far more closely with their customers. In the context of a retail landscape under reconstruction – due to the pandemic, the cost of living crisis, and consumers making increasingly active and involved choices...
Experience, purpose, and value: The big trends shaping retail in 2023
In the context of a retail landscape under reconstruction – due to the pandemic, the cost of living crisis, and consumers making increasingly active and involved choices – retailers will need to be far more intentional about the relationships they build in 2023.