In late 2017, The Campbell Soup Co. partnered with Watson, IBM's artificial-intelligence (AI) platform, to launch the second phase of a digital-advertising campaign aimed at assisting consumers in deciding what they should eat for dinner.
More specifically, the program presented customized recipe suggestions depending on the ingredients a person has at hand. The first installment of this effort went live in October 2016 on Weather.com, a property owned by IBM. And by tapping climatic cues – for instance, cold days in Florida or snowstorms in Chicago – it distributed messages at the right time to recipients in the...