Loyalty, social commerce and CX: Three e-commerce trends to watch in SEA

Low Lai Chow

As rising prices, inflation and economic uncertainty lead to consumers spending less and less often, brands can take note of three e-commerce trends when adjusting to the new normal.

Southeast Asia is the next big e-commerce powerhouse, says Bharati Balakrishnan, Shopify’s Country Head and Director for India and SEA.

“Despite global macro headwinds, Southeast Asia’s digital economy reached US$200 billion in GMV last year,” she said...

WARC subscribers can sign in to keep reading

Not a subscriber?

Schedule your live demo with our team today

WARC helps you to plan, create and deliver more effective marketing

  • Prove your case and back-up your idea

  • Get expert guidance on strategic challenges

  • Tackle current and emerging marketing themes

We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.

Insights Team
Bray Leino

You’re in good company

We work with 80% of Forbes' most valuable brands* and 80% of the world's top top-of-the-class agencies.

* Top 10 brands